Protect your money before you pursue it.
A real concern about missing money can make people vulnerable. We prioritize clear guidance and scam awareness above quick promises.
Beware advance-fee demands
Be wary of unexpected contacts promising to recover lost funds if you first pay a processing fee.
Verify the destination
Navigate to a government or regulated provider website independently. Do not rely on a link sent in an unsolicited message.
Keep private data private
Never put your passwords, card security codes, one-time access codes or full account details into an unfamiliar form.
Six signs you should pause.
- Someone guarantees a specific payout without examining the claim.
- They ask you to pay money before a promised recovery.
- They insist on bank passwords or one-time authentication codes.
- They pressure you with an expiring offer or secrecy.
- They impersonate an authority without verifiable contact details.
- They refuse to explain which organization actually holds the money.
What should you do instead?
Contact the original business or financial institution using contact information you find independently. When a public authority is responsible, use its official claim procedure.
If you already shared credentials, contact your bank or service provider promptly and follow their security procedures.